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Australia’s best retailers at returns: Bed Threads, The Iconic, Oroton

Inside Retail

days, on par with other department stores. She noted that while most retailers advertise five business days for a refund on their website, the reality looks different. Their approach sets the standard for returns and highlights their commitment to a seamless customer experience.

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David Jones, LSKD reveal how their Black Friday sales are performing so far

Inside Retail

Approaching Black Friday 2024 In 2024, Australian activewear business LSKD opted to run a shorter Black Friday sale in comparison to last year – with a creative advertising campaign that focused on driving ‘FOMO’ (fear of missing out). It also provided customers with more time to shop these deals.

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After the golden age: Why department stores are no longer glamorous

Inside Retail

When Laura Peden was growing up in the 1970s, department stores were a special place. Decades later, she still vividly remembers how she and her grandmother would travel into Myer’s city store at Christmas to see the “insanely fascinating” windows. The department store was no longer the star attraction.

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David Jones launches in-house retail media agency, Amplify

Inside Retail

The department store chain has launched a standalone business called David Jones Amplify which will give brands access to more than 475 in-store media, 102 digital formats and 70 print and digital editorial formats. David Jones Amplify will collect and analyse first-party data so advertisers can track their investments.

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“Incredibly smart”: Kmart targets Gen Z with updated beauty offering

Inside Retail

Rather than advertising products in the pages of beauty magazines or TV commercials, Gen Z is increasingly learning about and buying their cosmetics through social media and influencers – specifically, on TikTok. Department stores in Australia have traditionally played around teen and tween clothing, but not beauty or cosmetics,” Rigby said.

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Bankrupt beauty: Lessons from Revlon’s supply chain failures

Inside Retail

In 1970, it was the first American cosmetics company to feature an African American model, icon Naomi Sims, in their advertising. When business was booming, Revlon’s strategy was to expand sales through mass market department stores, as well as buying expensive advertising.

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Longchamp redefines its retail footprint with très chic Melbourne apartment

Inside Retail

The brand has grown to have a presence in 80 countries through a distribution network encompassing 1200 points of sale across stand-alone stores, franchises, department stores, multi-brand leather goods stores, travel retail and e-commerce websites.