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What’s in store for retail in 2025?

Retail Focus

With brands having to work harder than ever to maintain attention, loyalty and consumer spend, powering authenticity with imagination – have driven impressive commercial results through dynamic retail design. So, what can we expect in 2025 and how can Checkland Kindleysides help retailers?

Balance 162
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Retail Trends in Vaping: What’s Driving Sales for Vape Juice Brands

Retail Focus

The vaping industry has seen a lot of growth over the years, driven by evolving consumer preferences, regulatory changes, and advancements in technology. By tapping into these trends, brands can better cater to consumer demands and position themselves for success.

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Rob Odd on retail media’s rapid evolution in Australia’s advertising scene

Inside Retail

Retail media has rapidly evolved in Australia, reflecting a global trend where retailers are leveraging their customer data to create powerful advertising platforms. Epsilon has recently become a member of IAB to learn from and guide fellow industry brands on understanding their digital ecosystem, consumer trends and platform habits.

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The Importance of Omnichannel Customer Service in Modern Retail

Retail Focus

As consumers move seamlessly between online, mobile, and physical store channels, retailers must keep pace through an omnichannel strategyone that unifies every customer touchpoint into a cohesive, frictionless journey. Yet, brands that fail to offer smooth transitions between channels risk losing customers to more agile competitors.

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How deploying AI in CRM solutions is powering retail into an exciting new era

Inside Retail

Artificial intelligence (AI) is ushering in an exciting new era for retail marketing and customer engagement, according to Jake Cohen, VP and head of Shopify at Klaviyo. Meeting the expanding expectations of consumers According to Cohen, understanding customers is a challenge businesses have faced since Roman times.

Marketing 130
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MAPIC 2024: Highlights of the 2024 Edition

Retail Focus

Alan Francis Honan emphasised the importance of maintaining brand fundamentals while allowing for local adaptations, noting that starting too small in new markets could undermine consumer confidence. Inclusive retail fosters unique consumer relationships while demonstrating that business and social conscience can coexist.

Expansion 264
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How to unlock retail revenue with text – and why a multi-channel approach is key

Inside Retail

Australian consumers are uniquely receptive to text marketing. This proprietary data is accessed by Wunderkinds Autonomous Marketing Platform, an AI engine which integrates seamlessly into a brands existing ESP and applies adaptive learning and decisioning to boost performance across email, text and advertising channels.

Harmony 130