Inside Retail

MARCH 27, 2025

Whether youre a tech giant like Google or a quickly growing accessories retailer, it is important to always remember to meet your customers where they are, be it with content creation, product or loyalty initiatives.

Customer Retention 130

Customer Retention Social Media Consumer Strategy 130

Retail Focus

SEPTEMBER 1, 2024

By building an intelligently optimised online customer journey you can achieve higher sales conversion rates, improved customer retention, and a stronger, more recognisable brand. This can ideally lead to long-term customer retention and improve the profitability and efficiency of your business processes.

Customer Retention 130

Customer Retention Strategy Shopping Engagement 130

Inside Retail

DECEMBER 12, 2024

For example, if a customer bought a coffee machine, suggest premium coffee blends or accessories. These approaches help transition customers from seasonal to year-round buyers, increasing their lifetime value. Immediate next steps As the new year begins, take a methodical approach to data analysis and retention planning.

Strategy 241

Strategy Customer Retention Customer Engagement Tailored 241

Inside Retail

JUNE 22, 2023

We’re particularly seeing it in areas such as electronics and homewares, and are starting to see it in apparel and accessories.” “As However, it’s more important than ever that claims are reinforced with evidence, with customer retention being critical in this economic environment.

Consumer 246

Consumer Customer Retention Strategy Marketing 246

Retail Focus

AUGUST 25, 2024

Moreover, loyalty programs have evolved with digital technology, becoming more sophisticated and personalized, which increases customer retention and value over time. These platforms also provide valuable feedback and insights into consumer preferences, enabling retailers to quickly adapt and personalize their offerings.

Consumer 130

Consumer Customer Retention Customer Engagement Engagement 130

Inside Retail

JANUARY 24, 2024

With a strong base of existing fans and the constant increase in new customers, retention is one of our important KPIs. This is why Bata had to invest in more digitally transformed marketing technologies, high-performance merchandising tools and machine-learning software to optimise its inventory management too.

Social Media 130

Social Media Customer Retention Visual Merchandising Merchandising 130

Inside Retail

OCTOBER 30, 2023

Van Damme said that the brand has a high customer retention rate, and she plans to engage with retail partners to create more personalised brand experiences “I never thought that I would be doing trunk shows in San Diego and Nashville, but that seems to be an effective way of engaging with a new audience.

Fashion 130

Fashion Customer Retention Location Engagement 130