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How Mitre 10 personalised its e-commerce site for every store in its network

Inside Retail

As head of digital at Metcash’s Independent Hardware Group (IHG), the $2.1 billion business behind Mitre 10 and Home Hardware, Anna Kismet is a firm believer in using technology to solve unique business problems. One problem she has been working on since joining IHG in 2022 is how to manage the backend systems and processes for a business, Mitre 10, with over 500 stores that are all individually owned and operated. “From a technology point of view, you have multiple point-of-sale sys

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palm collection by jean-michel wilmotte leads parla’s first maison&objet showcase

Design Boom

parla debuts at maison&objet 2025 with a curated selection of its top in-house creations and collaborative collections with renowned designers. The post palm collection by jean-michel wilmotte leads parla’s first maison&objet showcase appeared first on designboom | architecture & design magazine.

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natural elements and red brick engulf FG studio’s soup bun store in shanghai

Design Boom

below a skylight, an olive tree planted next to a serene water feature symbolizes vitality and growth, creating a meditative gathering zone. The post natural elements and red brick engulf FG studio’s soup bun store in shanghai appeared first on designboom | architecture & design magazine.

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Aldi to invest over £40m in Scotland over the next two years

Retail Focus

Aldi is set to continue its expansion in Scotland, confirming today it plans to invest more than 40m over the next two years, opening three new stores in Arbroath, Baillieston and Kirkintilloch in 2025. The investment supports the retailers growth ambitions north of the border and will allow it to keep up with growing consumer demand. In 2024, Aldi celebrated 30 years in Scotland, having opened its first store in Kilmarnock in 1994.

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The Evolving Retailer's Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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HeFlies: the art of being present 

Design Wanted

Its a futuristic balloon, Its a space cushion, Its a floating pouf! Thats one way of reacting to HeFlies upon […] The post HeFlies: the art of being present appeared first on DesignWanted.

Art 105
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Josmo opens Mumbai store with "just the right amount of drama"

Dezeen

Goan furniture brand Josmo has opened a flagship store in Mumbai , designed by founder Anjali Mody to reflect a contemporary approach to Indian design craft. With India's interior design market growing fast , Josmo is one of several homegrown brands on the rise. The Mumbai store is the company's first outside Goa, where it was founded by Mody in 2010.

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louis vuitton celebrates murakami collection with NYC pop-up echoing tokyo’s capsule hotels

Design Boom

the pop-up hosts the louis vuitton x murakami re-edition, which revives motifs from the 2003 partnership. The post louis vuitton celebrates murakami collection with NYC pop-up echoing tokyo’s capsule hotels appeared first on designboom | architecture & design magazine.

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Pricer Plaza now available on Google Cloud Marketplace

Retail Focus

Pricer , the leading in-store automation andcommunication solutions provider, has announced its availability on Google Cloud Marketplace, allowing retailers to quickly deploy and seamlessly integrate Pricers ESLsolutions within their Google Cloud engagement as part of their digital transformation strategies for their store networks. Google Cloud Marketplace offers a universal catalogue of solutions, both from Google Cloud and its certified best-in-class technology partners, which help enterprise

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This architectural marvel injects new life into the urban fabric

Design Wanted

A concept most probably currently in the making, what if we could peer inside the structures of the buildings around […] The post This architectural marvel injects new life into the urban fabric appeared first on DesignWanted.

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Louis Vuitton and Murakami create NYC pop-up informed by Tokyo hotels

Dezeen

Fashion brand Louis Vuitton and artist Takashi Murakami have created a New York City pop-up store with multiple colour-blocked rooms and furniture with rounded edges to showcase a new phase of their collaboration. Located in New York's SoHo neighbourhood , the pop-up store celebrates the original 2003 Louis Vuitton x Murakami collaboration with updated and original versions of bags, accessories and other items displayed in small, bright, monochrome spaces.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Amazon is set to take off in Australia this year, get ready

Inside Retail

Amazon, the $2 trillion gorilla, arrived on our shores officially in December 2017, just in time for Christmas. And some seven years on, much to the dismay of retailers, it is now starting to shake the tree and become a real force in the market , as Australian shoppers increasingly turn to alternatives to manage the cost-of-living crisis. Amazon announced it posted over $3.1 billion in sales revenue (across cloud, advertising and marketplace sales) in calendar year 2023, up from $2.63 billion in

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Sensible gifting took centre stage as consumers embraced practicality this Christmas

Retail Focus

This Christmas, UK shoppers showed a clear shift towards sensible spending, prioritising useful, practical gifts over luxury and indulgence. New data from leading eCommerce provider Visualsoft saw that while overall Christmas revenue dropped by 4% compared to 2023, average order value (AOV) rose by 21%, reflecting the growing impact of thoughtful shopping and retailer incentives.

Gifts 147
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Pininfarina is designing the future of sustainable EV charging

Design Wanted

Mobility has always shaped the landscapes around us, from city streets to rural highways, all deeply tied to infrastructure that […] The post Pininfarina is designing the future of sustainable EV charging appeared first on DesignWanted.

Design 102
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Ben & Jerry’s introduces two new indulgent flavours

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Ben & Jerrys, the UKs number one ice-cream tub brand, is launching two new indulgent SKUs. Bohemian Raspberryisa Non-Dairy music-inspired raspberry SKU celebrating 50 years of one of the worlds most iconic songs.Ben & Jerrys Brookies & Cream Sundaeis an innovative new flavour, inspired by the flavour combination of brownies and cookies to cre

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Black Friday boosts Australia’s November retail sales

Inside Retail

Australian retail sales saw significant year-on-year increase in November, largely attributed to the Black Friday sales. “Black Friday sales events proved once again to be a big hit, with widespread discounting and higher spending across all retail industries,” said Robert Ewing, head of business statistics at the Australian Bureau of Statistics (ABS). “The popularity of Black Friday sales continues to grow with promotional activity now stretching across the entire month of Nov

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SESN curates dynamic colored lighting for sensory beauty clinic design in japan

Design Boom

downlights and indirect lighting shift in color and brightness, enhancing the client journey. The post SESN curates dynamic colored lighting for sensory beauty clinic design in japan appeared first on designboom | architecture & design magazine.

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Mass brand premiumisation; a promising brand strategy?

Retail Focus

Ghalia BOUSTANI. Retail Consultant | Published author | Visiting lecturer Mass brand premiumisation has emerged as a pivotal trend in recent years, with brands striving to secure higher-value market segments while retaining their broad consumer appeal. This approach enables brands to boost profitability, elevate their image, and sustain growth in fiercely competitive markets.

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Here’s to many more: Apartment Zero turns twenty-five

Design Wanted

Originally conceptualized as a design gallery-meets-visual retreat, when Douglas Burton and Christopher Ralston founded Apartment Zero back in 1999 in […] The post Heres to many more: Apartment Zero turns twenty-five appeared first on DesignWanted.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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DE-YAN designs Jimmy Butler's Bigface coffee shop in Miami

Dezeen

Sci-fi film 2001: A Space Odyssey influenced the design of this coffee shop in Miami Design District , created by NBA star Jimmy Butler and design agency DE-YAN. The first physical Bigface store opened in December 2024 ahead of the annual Art Basel fair and concurrent events around the city. A pill-shaped service counter sits at the centre of the Bigface coffee shop Butler, a basketball player who's currently signed with Miami Heat, devised Bigface as a specialty coffee brand in his hotel room d

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Shein scales up eco-friendly denim production

Inside Retail

Shein is scaling its adoption of Cool Transfer Denim Printing technology by 90 per cent to boost sustainability in denim production. This method implemented in 2021 in partnership with NTX significantly reduces water and energy consumption while streamlining the manufacturing process. Last year, approximately 380,000 pieces of Shein denim apparel were made using Cool Transfer Denim Printing, saving more than 10,000 metric tonnes of water compared to traditional production methods.

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Share Your Decorative Pillow Designs & Win a $350 Gift Card!

Down inc

At Down Inc, were inspired by how our customers bring their visions to life with our decorative pillow inserts. Were looking to spotlight the incredible ways youve incorporated our inserts into your designs! The post Share Your Decorative Pillow Designs & Win a $350 Gift Card! first appeared on DOWN inc.

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How Does the Super Bowl Affect the Retail Sector?

Retail Focus

Not only is the Super Bowl an important game for American fans, its one of the most significant sporting events of all. Across the world, close to 100 million people tune in for the final game of the NFL season, and to enjoy all the drama of this showpiece occasion. Like most major events, the Super Bowl brings certain benefits to the retail sector.

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Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

What trends can online merchants expect after more than two years of exponential growth? Companies must expand on the trends that exploded during the pandemic if they want to see continued growth in their businesses while facing a recessionary economy. From social commerce to BOPIS, the name of the game is to meet and sell to customers wherever they are, through multiple channels.

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Boots Hearingcare launches The Great Big Hearing Test awareness month to help the nation hear better

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Boots Hearingcarehas launched its own awareness month The Great Big Hearing Test as one in six Brits withhearing lossreveal it took them over 10 years to get their hearing tested, after first noticing issues with their ears.

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5 Creative Ways to Refresh Your Café, Dessert Shop or Restaurant

Mindful Design

Does your caf, dessert shop or restaurant feel like its due for a refresh? Trust your instinctsserving delicious food and drinks is only half the equation. Creating an inviting atmosphere that encourages customers to linger and return is just as essential. The look and feel of your space play a major role in customer satisfaction, […] The post 5 Creative Ways to Refresh Your Caf, Dessert Shop or Restaurant appeared first on Mindful Design Consulting.

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Australia’s first M&M’s store opens in Melbourne

Inside Retail

M&M’s has launched its first store in Australia after announcing the opening last month. The location, opening from January 6 to January 26 in Melbourne, features M&Ms chocolate wall and products made in Ballarat. M&M’s Melbourne, part of the partnership with the Australian Open, is the brand’s unofficial eighth store worldwide and the first in the Southern Hemisphere, drawing inspiration from M&Ms New York, London, Las Vegas, Shanghai, Berlin, Disney Springs, a

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Sanjay Puri Architects designs Mumbai boutique to reflect "the future of Indian fashion"

Dezeen

Cobalt blue floors, reflective chrome furniture and a column of yarn balls come together to create the futuristic interior of the Nezo boutique in Mumbai by local studio Sanjay Puri Architects. Nezo 's 1,800-square-foot showroom serves as a platform to unite emerging fashion brands from across India and was designed by Sanjay Puri Architects to reflect its goal of empowering women through modern silhouettes.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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The O2 celebrates highest volume of visitors and sales ever recorded

Retail Focus

The O2, the live entertainment, leisure, and retail destination, has recorded its best-ever year for sales and footfall. These standout results have been strengthened by significant leasing across the Entertainment District and Outlet Shopping at The O2, as well as the growing importance of social spending, and reaffirm The O2s position as a market-leading retail and leisure destination in the UK.

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Managing Holiday Returns with Smart Lockers

Parcel Pending

Although retailers typically accept returns as a cost of doing business, more and more are struggling to manage the onslaught of returns caused by online shopping. This blog explores ways retailers can reduce returns and lower operational costs, as well as how smart lockers can help improve the customer experience. Predictions for Holiday Returns in Early 2025 Returns are skyrocketing and are expected to hit 17% of all merchandise sales, creating a $890 billion problem for retailers. 1 The retur

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Marks & Spencer announces introduction of 85 zero or lower emission vehicles

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Today, Marks & Spencer has announced the introduction of 85 zero or lower emission vehicles to its supply chain logistics fleet. As part of its Plan A roadmap to Net Zero by 2040, the retailer has committed to move to low carbon logistics, increased use of new technologies and cleaner fuels.

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Sage & Clare, Supre, Midas offer Australia’s best customer service experience

Inside Retail

Midas, Supre, and Sage & Clare have ranked the highest for Customer Service Experience in the Online CX Index , Australias first and only online retailer performance platform powered by real data. The Online CX Index, a partnership between Inside Retail and Humii, covered the customer service experience in December on metrics such as the availability of self-service support options, quality of on-site FAQs, live chat, email support, support responsiveness, resolution times, and overall quali

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.