Inside Retail

JULY 8, 2024

They foster consumer trust, enable personalised customer engagement, and integrate advanced technologies like AI and AR.” In 2022, 57.8 The expert said while Chinese consumers are increasingly tech-savvy, many still value the reassurance and quality service of physical stores. However, online sales are rapidly increasing.

Consumer Electronics 264

Consumer Electronics Strategy Consumer Management 264

Inside Retail

JANUARY 12, 2023

McKinsey & Co stated in mid-2022 that social commerce comprised more than 13 per cent of China’s total e-commerce sales. Brand engagement beyond the transaction; FMCG brands should identify what products have higher engagement. The platforms are facilitating this by providing more points of engagement and means to sell.

Social Media 264

Social Media Beauty and Health Engagement Shopping 264

RetailMinded

JANUARY 21, 2022

And, while the current retail industry all too often has frustrating experiences to manage – including empty store shelves, hiring instability, and rising inflation – I believe that with great challenges also come great opportunities and NRF 2022 certainly reinforced this sentiment for me this year. Customer Engagement Remains a Must.

Customer Engagement 52

Customer Engagement Social Media Engagement Management 52

Inside Retail

AUGUST 14, 2023

This helps employees connect and engage with the vision of the organisation. Investing in a comprehensive, self-led learning and development program empowers employees to drive their own career development and learn in ways that will benefit the organisation and their customers while playing to their own strengths and desired career goals.

Engagement 130

Engagement Strategy Customer Engagement Marketing 130

Inside Retail

JUNE 5, 2022

Cheetah Digital’s recent 2022 Digital Consumer Trends Index shows a whopping 86 per cent of consumers are becoming increasingly sceptical when it comes to their data privacy. The brand did this to ensure the online experience was seamless for its new demanding digital customers. So you have to keep understanding and collecting.

Engagement 242

Engagement Consumer Customer Engagement Strategy 242

Inside Retail

JUNE 5, 2023

However, the shift is overwhelmingly toward newer, digital forms of catalogues: in 2022 the share of consumers preferring the digital catalogue over the paper one was 44 per cent, while in the last two years, the share of consumers that prefer the paper format decreased starting from 30 per cent in 2021 and 28 per cent in 2022.

Social Media 130

Social Media Shopping Form Promotion 130

RetailMinded

SEPTEMBER 19, 2022

As the retail industry gears up for the 2022 holiday shopping season and looks ahead to another new year, the Kentucky Retail Federation (KRF) will host its inaugural Retail Recharge Conference presented by Yelp in Lexington on Tuesday, October 25, 2022. . Lexington, Ky. – About Retail Recharge.

Social Media 98

Social Media Flow Customer Engagement Engagement 98

Retail Focus

SEPTEMBER 7, 2022

The work we do to drive customer engagement through events, pop-ups and collaborations gives brands confidence to continue to invest in this key national destination, maintaining and growing our relevance as customer habits change.”. Many thanks to Hammerson and the Bullring team for working with us on this exciting project.”.

Department Stores 182

Department Stores Customer Engagement Accessories Accessories 182

Inside Retail

FEBRUARY 16, 2022

Today, customers expect highly tailored and targeted interactions when they engage with a brand. To deliver valuable and highly personalised customer communications and interactions, retailers need to capture all the signals that a customer displays through their engagement with the organisation.

Tailored 130

Tailored Customer Engagement Engagement Merchandising 130

Inside Retail

JANUARY 8, 2024

billion in revenue in 2022. per cent in 2022 compared with the year prior. Driscoll cited data from Lionesque Group, a leading creator of pop-ups, which showed that nearly half of Gen Z shoppers who primarily shop online prefer to engage with brands through experiential pop-up activations when shopping in person.

Engagement 130

Engagement Shopping Artistic Marketing 130

Inside Retail

FEBRUARY 20, 2024

billion in 2022. 1 Embrace omnichannel commerce This year, a seamless, integrated customer experience is paramount. AI algorithms can analyse vast amounts of customer data to understand preferences, predict behaviour, and offer personalised product recommendations.

Tailored 246

Tailored Social Media Strategy Target Market 246

Inside Retail

DECEMBER 11, 2023

billion for the four day event this year marginally above the predictions ahead of both the 2021 and 2022 events. Cheap prices will not necessarily offset an unsatisfying shopping experience and poor customer engagement, let alone service.

Engagement 147

Engagement Promotion Shopping Consumer 147

Inside Retail

FEBRUARY 29, 2024

per cent decrease year-over-year from the same period in 2022. The report also revealed that 131,735 active subscribers closed their accounts, representing a 2 per cent decrease from the end of the third quarter of fiscal year 2022. According to the brand’s third-quarter report released last December, revenue was $72.5 million, a 6.3

Fashion 130

Fashion Consumer Marketing Customer Engagement 130

Inside Retail

MARCH 6, 2023

Bricks-and-mortar shopping is back In 2022, e-commerce sales passed US$1 trillion for the first time. She also highlighted the use of immersive technologies, such as Outernets, an Israeli retail tech company that is being used to enhance customer engagement, and capture customer data and foot traffic.

Shopping 243

Shopping Engagement Customer Engagement Curate 243

VMS

JANUARY 17, 2022

16, 2022 – Ulisse, a new physical space analytics platform for connected spaces, is launching the only radar and computer vision-based IoT AI platform to help retailers turn their spaces into intelligent places to improve overall experiences and results. New York, N.Y., The company has closed a $2.2 million seed round of funding.

Space 59

Space Visual Merchandising Layout Pattern 59

Inside Retail

JULY 8, 2024

KL: Helsa, former Victoria’s Secret Angel Elsa Hosk’s fashion brand, launched in 2022 in partnership with the Revolve Group on FWRD and the collections have had extraordinary success on the Revolve site with each drop. IR: Have customer reviews changed how you run things at Revolve? KL: Customer feedback is invaluable.

Curate 147

Curate Perspective Fashion Marketing 147

Inside Retail

MARCH 3, 2022

Our 2022 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. She has led the business through a period of rapid growth, while creating a long-term expansion plan centred around customer engagement.

Customer Engagement 130

Customer Engagement Engagement Expansion Planning 130

Retail Focus

NOVEMBER 29, 2022

Pricer, the provider of leading shelf edge automation and communication solutions, has been found to deliver a significant ROI based on operational efficiencies and digitally enhanced store estates that help to protect margin, according to ‘The Total Economic Impact of Pricer’, a commissioned study conducted by Forrester Consulting in November 2022.

Promotion 130

Promotion Customer Engagement Retail Chains Display 130

Retail Focus

APRIL 4, 2024

Upholding their brand’s legacy and exclusivity is necessary while also exploiting the potential of digital technologies to reach, engage, and retain their clientele. The customer’s sense of exclusivity is enhanced by this level of personalisation, and they feel valued.

Social Media 147

Social Media Strategy Balance Engagement 147

Inside Retail

FEBRUARY 8, 2022

It’s a way for consumers to show their loved one’s admiration and gratitude on a love-filled day, yet as the global supply chain disruption lingers into 2022, consumers are becoming more reluctant in purchasing presents for this shopping event. Gifts have long since been a consumer favourite for Valentine’s Day celebrations.

Gifts 130

Gifts Customer Retention Customer Engagement Consumer 130

Inside Retail

FEBRUARY 26, 2024

per cent versus the same period in fiscal 2022, gross merchandise decreased 7.1 The Paul Smith pop-in is the next iteration, providing shoppers the opportunity to engage or re-engage with the brand. Everything from hiring staff to ensuring inventory management is trialed and the ideal staff-to-customer engagement is tested.

Department Stores 130

Department Stores Fashion Shopping Engagement 130

Inside Retail

FEBRUARY 11, 2024

Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store.

Planning 264

Planning Strategy Expansion Shopping 264

Inside Retail

AUGUST 15, 2023

It does so by engaging with everyone who comes into its orbit: from the coffee growers and communities the brand works within producing countries, to its team members, customers and the planet. It does so through a variety of methods, including the use of its website, social media, product packaging and custom-made postcards.

Marketing 130

Marketing Engagement Location Shopping 130

Inside Retail

OCTOBER 11, 2023

Analyzing over 80 different rigorous peer-reviewed studies on DTC, we discovered a few common insights that prove the DTC model isn’t dead, it’s just evolving and, in fact, it could still be a great way for smaller brands to build customer engagement. Engaging with customers directly online is particularly appealing for new brands.

Engagement 130

Engagement Strategy Consumer Marketing 130

Contra

JANUARY 10, 2024

(Colour Marketing Group, 2019) Enhancing Customer Experience Shoppers spend 20% more time in shops with well-designed visual merchandising. National Retail Federation, 2020) Interactive displays can boost product engagement by 40%. Popai, 2023) 73% of customers say good visual merchandising makes them more likely to return.

Visual Merchandising 52

Visual Merchandising Merchandising Display Texture 52

Contra

JANUARY 10, 2024

(Colour Marketing Group, 2019) Enhancing Customer Experience Shoppers spend 20% more time in shops with well-designed visual merchandising. National Retail Federation, 2020) Interactive displays can boost product engagement by 40%. Popai, 2023) 73% of customers say good visual merchandising makes them more likely to return.

Visual Merchandising 52

Visual Merchandising Merchandising Display Texture 52

Inside Retail

AUGUST 17, 2023

Recently, the Profit Protection Future Forum released the findings of its comprehensive The 2022 Australia and New Zealand Retail Crime Study, a rigorously conducted body of research that captured the trends and patterns of the retail crime landscape from some of ANZ’s largest retailers.

Management 130

Management Harmony Strategy Display 130

Inside Retail

FEBRUARY 27, 2022

Perched on the fringes of mainstream adoption, NFTs were a welcome addition to two aspects of America’s Super Bowl in 2022, revolving around experiences and keepsakes. There is a huge opportunity for retailers to use NFTs in their customer engagement strategy.

Fashion 130

Fashion Pattern Customer Engagement Artistic 130

VMS

DECEMBER 20, 2022

T HOUGH THE STRUGGLES of the past may challenge our hopes for the future, New York retail in 2022 demonstrated that the days ahead are brighter than the days behind us. A wooden staircase leads to the upper level where menswear is highlighted against a backdrop of hunter green porcelain tiles. PHOTO GALLERY (17 IMAGES). KEVIN SCOTT.

Curate 106

Curate Sporting Goods Advertising Accessories 106

Parcel Pending

MAY 3, 2023

This includes product suggestions, sizing information, and smart cross-sells as part of the overall customer experience. 6 Immersive and Experiential Shopping With shopping now happening anytime and anywhere, 82% of global brands said delivering experiential value for customers is a crucial need for 2023. October 14, 2022.

Social Media 52

Social Media Shopping Consumer Marketing 52

VMS

NOVEMBER 30, 2022

As I pointed out in my article about food courts in VMSD ’s October 2022 issue, the huge network of restaurants throughout the world are feeding hundreds of millions every day, and it takes a lot to grab customer attention. If you want to understand the modern shopper, look no further than evolving trends.

Beauty and Health 80

Beauty and Health Interior Advertising Flow 80

Parcel Pending

MARCH 29, 2024

These technologies offer a previously unfathomable level of insight and efficiency to every supply chain step, helping lower the operating cost of doing business – from inventory management to customer engagement. September 29, 2022. Adapt to New Competitors A competitive shift in the landscape has also occurred. March 20, 2024.

Social Media 52

Social Media Marketing Management Flow 52

Parcel Pending

DECEMBER 30, 2021

If you want to know how to enhance the customer experience in retail , you should stay abreast of emerging trends, such as self-checkout options and automation. These innovations can help offset a reliance on workers, allowing them to spend more time on customer engagement on the sales floor. 2021, October 27). Saleh, Khalid.

Merchandising 52

Merchandising Customer Engagement Line Fashion 52

Retail Design Institute

AUGUST 6, 2021

CCAD’s Master of Professional Studies (MPS) in Retail Design launches in January 2022 and is the first of its kind in the nation. Through the program, students will gain a deeper understanding of how customers engage with brands and make purchase decisions, from e-commerce to brick and mortar and everything in between.

Retail Design 52

Retail Design Design Art Visual Merchandising 52

Parcel Pending

FEBRUARY 28, 2023

The interactions between customer and retailer are made up of all these different touchpoints. Customers often choose companies they shop at based on their overall experience through all points of the customer engagement journey – not simply individual interactions with individual departments. May 16, 2022.

Social Media 52

Social Media Tailored Strategy Shopping 52

Parcel Pending

FEBRUARY 28, 2023

The interactions between customer and retailer are made up of all these different touchpoints. Customers often choose companies they shop at based on their overall experience through all points of the customer engagement journey – not simply individual interactions with individual departments. May 16, 2022.

Social Media 52

Social Media Tailored Strategy Shopping 52

CRP

MAY 28, 2024

Waste management studies in Los Angeles highlight a post-Christmas spike in shipping materials waste, with a striking contrast between December 2022 and January 2023. Develop Platforms for Consumer-Driven DIY Customization Providing consumers with tools and platforms to customize their holiday packaging enhances customer engagement.

Gifts 52

Gifts Color Tailored Pattern 52