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Understanding the consumer of 2021

Inside Retail

Lockdowns with little advance notice, panic buying, supply chain disruptions, hastily made changes to health and safety regulations, and extreme swings in consumer needs and expectations. How did they fare and how have consumers changed due to their pandemic experience? Consumers unevenly impacted. Adaptability tested.

Consumer 242
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Sydney store Frankie brings Philippine brands to Australian consumers

Inside Retail

Established in 2021, Frankie General Store offers a curated selection of small-batch, artisanal products from the Philippines and Australia. The post Sydney store Frankie brings Philippine brands to Australian consumers appeared first on Inside Retail Australia.

Consumer 130
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The future of retail: Five consumer drivers for success in 2021 & beyond

Inside Retail

At the risk of using yet one more trendy phrase, consumers also want “shoppertainment”. Download the Future of Retail Report and learn how to leverage the Five Drivers for success in 2021 and beyond. The post The future of retail: Five consumer drivers for success in 2021 & beyond appeared first on Inside Retail.

Consumer 246
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Deloitte Consumer Tracker: consumer confidence rises above long-term average for first time since 2021

Retail Times

Consumer confidence grew by 6.8 Consumer confidence grew by 6.8 However, the net sentiment towards disposable income (-23.1%) remained significantly below where it was in Q1 2021 (-10.3%) when consumers […] If you want more information Retail Times get in touch!

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IRDC 2021: What’s your consumer (re)connection strategy?

VMS

Breakout Session: Pivoting to Meet New Consumer Demands: Creating a Brand Extension. As a new retail landscape emerges post-pandemic, consumers have already made it clear they crave authentic connection and real experiences with their brands. Register today for IRDC 2021 in Denver, Sept.

Strategy 105
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Do consumers really shop their values? Here’s what the data says, and why

Inside Retail

Australian consumers are becoming more conscious of the social, environmental, and economic implications of their purchasing choices. A recent report by Baptist World Aid, based on responses from over 2000 Australians surveyed by research firm McCrindle in September, revealed an increased awareness of the impact of consumer choices.

Consumer 264
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Booktopia fined $6 million for misleading consumers

Inside Retail

Between January 10, 2020 and November 2, 2021, the retailer admitted that its online terms of business contained “misleading statements” which illustrated that “consumers were only entitled” to a refund, repair or replacement if they notified the business within two business days of receiving a faulty product.

Consumer 130