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Research sheds light on the Australian e-commerce consumer journey

Inside Retail

One recent study by ChannelAdvisor and Dynata surveyed over 1000 Australian consumers about their current shopping habits and how they expect these habits to change in the near future. As you might expect, the research shows Australians are doing more of their shopping online than they were before the pandemic.

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2019 vs 2020 vs 2021: How has Covid impacted Christmas?

Inside Retail

People were shopping in stores and Black Friday, Cyber Monday were becoming successful sale events on those specific days. But people were starting to shop for Christmas around that time. In November, consumers became aware of global supply chain issues, spiking fear into them that Christmas shopping may be a major challenge.

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Analysis: Consumers and the new reality

Inside Retail

In KPMG’s Responding to consumer trends in the new reality report, our research details findings from 75,000 consumer survey responses taken over four months, from May to September 2020, across 12 countries. We will explore the four key themes emerging from our research and how retailers need to respond to the changed consumer.

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Australians return to the malls despite a plunge in consumer confidence

Inside Retail

Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. Scentre group’s figures came out on the same day as the latest consumer confidence data from Westpac shows a decline of 5.6 per cent to 90.4 per cent in 2022.”.

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No longer a “hot new thing”: Why AR shopping is here to stay

Inside Retail

Google started working with its AR and AI partners ModiFace and Perfect Corp on a tool that would allow users to virtually try on eyeshadow, lipstick, and foundation shades online in December 2020. “When it comes to makeup, I always say, ‘use without caution,’ and now you can shop without caution, too.”

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Sweaty palms and bargain bins: Why consumers are flocking to dollar stores

Inside Retail

Discount stores are booming in post-Covid Europe as price-sensitive consumers seek out bargains amid inflation and the devastating impacts of the pandemic. billion in sales in 2020, an increase of nearly 22 per cent in comparison to a year earlier. Bargain shopping is driven by two behaviours, according to Bowden: frugality and treats.

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How China’s retail revolution could change the way the world shops

Inside Retail

Here are five concepts for global consumers to be on the lookout for…. Consumers elsewhere can expect omnipresent “super apps” to penetrate every part of life, as the delivery and ride-hailing service Grab is doing in Southeast Asia, by moving into financial services. billion worth of products through 13 live streams in 2020.

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