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Second strike: Fitbit fined again for misrepresentation

Inside Retail

Fitness tracker Fitbit is facing an $11 million penalty in Australia after admitting it committed deceptive representations about consumers’ rights to a refund or replacement if the device sold was found faulty. The post Second strike: Fitbit fined again for misrepresentation appeared first on Inside Retail Australia.

Consumer 262
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Nearly 88 million subscription boxes delivered in 2020

E Delevry

2020 saw UK consumers spend nearly £1.4 billion on subscription box purchases, with almost 88 million deliveries made to consumers, according to the Royal Mail’s new UK Subscription Box Market report. Almost a third (30%) of UK shoppers are now signed up to at least one subscription box service, up from 27% in 2017.

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No longer a “hot new thing”: Why AR shopping is here to stay

Inside Retail

Google started working with its AR and AI partners ModiFace and Perfect Corp on a tool that would allow users to virtually try on eyeshadow, lipstick, and foundation shades online in December 2020. This allowed consumers to “try out” a piece of furniture and get a feel for whether or not it would work. In 2020, 83.1

Shopping 245
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Showfields and the bankruptcy of the ‘most interesting store in the world’

Inside Retail

million at the onset of the pandemic in March 2020. How Showfields veered off course Showfields was co-founded in 2017 by Katie Hunt, Tal Zvi Nathanel , and Amir Zwickel. It acted as a platform for consumers to interact with and learn about a rotating variety of omnichannel and digitally native brands, by way of QR codes.

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Spending intentions up after Australians save their way through pandemic

Inside Retail

This represents the largest year-on-year increase since the score begun being calculated in 2017, and is largely due to cautious consumerism and a focus on saving, rather than spending, during the pandemic. per cent to a record score of 51.1.

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J Crew’s catalogue proves that print is still king in the fashion industry

Inside Retail

After discontinuing its paper mailer in 2017, the J Crew catalogue is back. The return of the J Crew catalogue was a deliverable that Wadle promised in a LinkedIn post back in 2020 when she first announced that she would be taking the helm of the brand – but there was already wide consumer demand for its return.

Fashion 147
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NYDFS Fines EyeMed $4.5 Million for Cybersecurity Violations

Hunton Andrews Kurth

million settlement for violations of the Cybersecurity Regulation (23 NYCRR Part 500) that contributed to the exposure of hundreds of thousands of consumers’ health data in connection with a cybersecurity event in 2020.

Consumer 105