article thumbnail

Australia’s top retailers recognised for customer experience

Inside Retail

While the retail landscape has changed dramatically since Inside Retail first launched the Retailer Awards in 2016, understanding your customer’s needs, and coming up with creative and innovative ways to meet — and ideally, exceed — them, remain vital to success.

Fashion 165
article thumbnail

Estee Lauder’s international president Peter Jueptner to depart after 16 years

Inside Retail

He joined Estee Lauder in 2009 as senior VP, Strategy, New Business Development and Transformation Initiatives and was promoted to president, EMEA in 2016. Jueptner has decided to step down from his role on April 1 and to leave the company on June 30.

Promotion 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to manage change without burning out employees

Inside Retail

In the past three years, the average employee experienced 10 planned enterprise changes, up from two in 2016. Its exhausting and the Harvard Business Review tells us that employees willingness to support enterprise change collapsed to just 43 per cent in 2022 compared to 74 per cent in 2016.

article thumbnail

Yum China’s winning formula: Lower-tier cities as key markets

Inside Retail

Yum China, which spun off from Yum Brands in 2016, operates six restaurant chains in about 2200 towns and cities in China, employing around 400,000 people. Strategy paid off Yum Chinas strong performance comes against the backdrop of Chinas challenging economic environment. Further reading: How Yum Chinas growth strategy is paying off.

Marketing 130
article thumbnail

R.M. Williams names new chief marketing officer

Inside Retail

Williams last year, welcomed Willingham’s appointment, and said his role will be critical in accelerating the brand’s new growth strategies across digital and international markets. Before DDB, Willingham was the global director on the Nike brand at Wieden + Kennedy, overseeing campaigns for the 2016 Olympics and 2018 World Cup, among others.

Marketing 246
article thumbnail

The Olympic opportunity: How brands can sustain their momentum beyond the Games

Inside Retail

During the 2016 Rio Olympics, the story of US gymnast Simone Biles captivated audiences. These shifts manifest in various ways, from increased consumer spending to innovative marketing strategies. Brands that embraced digital strategies generated increased engagement and sales.

Unity 260
article thumbnail

Freshly Cosmetics announces launch of its first flagship beauty store in the UK

Retail Focus

Still a relative newcomer to the global beauty industry, Freshly Cosmetics was established in 2016 and has already been used more than a million people across 20 countries throughout Europe as well as China. The brand has a very clear vision and purpose and the company are led and guided by pioneers in R&D for natural cosmetics.

Texture 223