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How H&M took workforce planning to the next level

Inside Retail

At fashion retail giant H&M group, workforce planning has become a critical part of daily activity. The creation of H&M’s workforce planning system began back in 2012 when the company deployed Board to track the performance of individual stores. The company operates some 4950 stores and has 126,000 employees.

Planning 245
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Yum China’s winning formula: Lower-tier cities as key markets

Inside Retail

Yum China, which spun off from Yum Brands in 2016, operates six restaurant chains in about 2200 towns and cities in China, employing around 400,000 people. We plan to expand the model to 1300 locations by the end of 2025. KFC grew system sales by 6 per cent last year, exceeding industry levels, with coffee as a key growth driver.

Marketing 130
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From bikinis on a kitchen bench to global resort wear brand, Bydee boomed 700pc

Inside Retail

To optimise the customer experience and business model Bydee’s UK site went live last week, with a few tweaks tailored to the northern hemisphere. In 2016 Hairis quit her retail job to focus on Bydee, “I thought, okay, well, I can make a career out of this,” she said.

Fashion 263
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“It’s the right time to open some stores”: Ksubi CEO Craig King

Inside Retail

Here, we speak with CEO Craig King about the business’ revitalisation under General Pants, its in-store experience, plans for expansion in Australia, the UK and US, and the magic behind the number 23. But by 2019, it was a healthy business, and it was always the plan for it to be an independent business down the track.

Fashion 243
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Retail appointments of the week

Inside Retail

“This aligns with my personal leadership values and I’m looking forward to working with the team as we build brands tailored for Australian and New Zealand consumers, and a business focused on sustainability and diversity,” said Davison. Prior to that, he worked for Procter & Gamble for 17 years.

Tailored 130
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This week in property news

Inside Retail

Together + Co is a reiteration of the former Mums&Co program launched in 2016, focusing on families at different stages of their lives. To celebrate the reimagined Together + Co, Just for Fun events will take place in centres during the school holidays, specifically tailored according to the lifestyles of their customer bases.

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How Chadstone became Australia’s most profitable shopping centre

Inside Retail

Chadstone has celebrated so many key moments over the decades, including the 2016 $660 million Stage 40 Development and more recently the launch of our luxury Hotel Chadstone in 2019. The project will also supplement plans to deliver new fresh food and wellness precincts at Chadstone and more dining and entertainment destinations.

Shopping 147