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Australia’s top retailers recognised for customer experience

Inside Retail

. “Priceline’s relentless innovation and continued efforts to refine its digital and physical retail offering have positioned it at the forefront of the Australian market not just as a pharmacy but a leading omnichannel shopping destination for consumers,” said the judges.

Fashion 165
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Retail Food Group settles class action filed by former franchisees

Inside Retail

Headquartered in Queensland, RFG is a multi-brand retail food franchise manager, with brands including Gloria Jean’s, Donut King, Brumby’s Bakery, Michel’s Patisserie, Crust Gourmet Pizza and Beefy’s Pies. The company affirmed this move has no impact on its annual financial results.

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Puma plans job cuts as US demand weakens, outlook dims

Inside Retail

Puma on Wednesday announced job cuts and warned of uncertain US consumer demand as the German sportswear group’s shares slumped 23 per cent in the wake of disappointing quarterly and annual forecasts issued a day earlier. at 1246 GMT, a level not seen since November 2016. “February was bad.

Planning 130
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7-Eleven reveals new CEO, Angus McKay exits for $1.9m Bapcor role

Inside Retail

Angus McKay, 7-Eleven CEO since 2016, is moving into the automotive world as executive chair and CEO at Bapcor. 7-Eleven’s new CEO Hayes joined the convenience chain in 2022 as general manager channel. Our ambition is to continue to push the boundaries of how consumers experience convenience in the neighbourhoods where we operate.

Expansion 237
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Telstra fined $50m for unconscionable conduct toward Indigenous Australians

Inside Retail

Telstra has been hit with the second-biggest fine in Australian history, $50 million, for engaging in unconscionable conduct against more than 100 Indigenous customers across Australia between 2016 and 2018.

Consumer 217
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Is now the time to go direct to consumer?

Inside Retail

Of all the habits consumers have established in the past two years, some are more likely to stick than others and the uptick in online shopping is certainly one of them. Founded in 2011, the razor brand was sold to Unilever in 2016 for $1 billion. The post Is now the time to go direct to consumer? DTC darlings.

Consumer 130
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“Steal with pride”: How Officeworks and Woolies are tackling sustainability

Inside Retail

Consumers hold firm expectations that environmental sustainability and social responsibility should be at the forefront of everything from executive strategy, to day-to-day operations. This is set to become even more important as Gen Z becomes the dominant consumer audience. Here’s a snapshot of this discussion.

Fashion 264