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Lane Crawford CEO Jennifer Woo talks how to truly cater to customers

Inside Retail

Spontaneous 11pm store openings for VIP customers, curating the customer journey and the growing middle-class. The luxury market invested with new brand and pop-up concepts, driving all merchandise in China. We’re also looking at mental health and we put a wellness program in 2010 that continues to grow.”

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Goop without Gwyneth: Ex-Hairhouse GM to launch online wellness platform

Inside Retail

Set to launch in February 2022, Youtime will offer a highly curated range of products, content and services across six verticals – beauty, wellness, epicure, home, style and experience – with the goal of building a community based on purpose. But when Helene got cancer, he realised he wanted his work to have more meaning.

Planning 246
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Harnessing Sustainable Luxury Pop-Up Stores

Retail Focus

The new luxury paradigm The concept of luxury, which has traditionally been associated with exclusivity, high quality, and frequently a high price point, is now intertwined with the principles of sustainability and the circular economy. Ghalia BOUSTANI. Expert Manager at Univers Retail | Published author | Visiting lecturer.

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The lowdown on Central Group – reported new owner of Selfridges

Inside Retail

It was revitalised in the 1990s under the direction of Vittorio Radice, who now runs the Rinascente chain for Central Group, and was crowned Best Department Store in the World four times between 2010 and 2018. Look at opportunities to build on these strengths in product curation and amplify in-store experiences (possibly using digital).

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“A perfect storm”: How mochi ice cream brand Little Moons blew up on TikTok

Inside Retail

Inside Retail: Firstly, can you tell me a bit about the concept of Little Moons? Howard Wong: I co-founded Little Moons in 2010 with my sister, Vivien. One of the biggest lessons for us was to approach the platform in a way that was less curated and polished than the content on our other social feeds. HW: Yes, increasingly so.

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How Will We View Today’s Transformation Of The Workplace In Twenty Years?

All Work

There was a brief reprisal of this approach in the 1950’s postwar Germany when two brothers with the surname Quickborner began promoting the concept of Bürolandschaft, or “office landscape”, as a more spacious, navigable space design to promote employee choice and movement, and the idea slowly began to spread. Image courtesy of MillerKnoll.

Space 102
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Design highlights from NOMAD St. Moritz 2022

Design Wanted

Italian design brand Fornasetti brings the sun to St Moritz with “Lunario del Sole”, a project including a series of twelve tapestries made in 2010, hand-knotted in wool and silk. FNA concept: Oltre Bed & Bath. BESO bed by FNA concept / Oltre Bed & Bath – © DesignWanted. Fornasetti: Lunario del Sole.

Design 98