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However, demonstrating a great customer experience significantly increases customer loyalty. Lowers Acquisition Costs – To put it succinctly, customerretention is five times cheaper than acquisition 2. Employing the techniques discussed here enables you to keep an existing customer happy with your brand.
Arielle Charnas launched her Something Navy collection in 2009. A gift with purchase is a great way to add an element of surprise, encourage customerretention, increase average order value, and gain brand visibility. She partnered with Nordstrom in 2018 to produce and launch a wholesale collection, which sold over $4.4
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