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How to Improve the Post-Purchase Experience for Your Retail Customers

Parcel Pending

By listening carefully, you can figure out when to swap products, vendors, colors, or instructions to ensure a positive experience. 2009, June 1). Creating a Post-Purchase Flow. Customer Experience Doesn’t End When the Sale is Made. 5 Ways to Improve Your Post-Purchase Experience. 2020, June 2). Court, David, et al.

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What’s the business value of design? – Interview with digital product designer Mario Maruffi

Design Wanted

Since 2009, I have worked in the fields of digital product design , user research, and project management. Everybody belongs here, regardless of skin color or zip code. Fluent’s employee handbook software’s wireframe and UX flows – 2020, ©Fluent. Mario Maruffi: “I’m an Italian product designer.

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