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“The best can always be better”: Ghd Australia’s MD on customer satisfaction

Inside Retail

In 2008, the British company brought its innovation team in-house to remain at the forefront of the highly competitive industry. Inside Retail: How does Ghd’s commitment to innovation and developing new technologies contribute to your overall business strategy? Ludovic Dellazzeri: It is both paramount and symbiotic.

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“I learned that people had a lot of bag problems”: CEO on launching Dagne Dover

Inside Retail

Here, chief executive officer Mash revealed a few secrets about Dagne Dover’s origin story, the brand’s strategy for success and the importance of cultivating a tight and highly capable team. MM: At Coach, I had managed brick-and-mortar wholesale accounts and I was part of a three-person team that launched the wholesale e-commerce channel.

Strategy 130
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“Different journeys”: An inside look at Replay Jeans and Superdry

Inside Retail

General Manager for Brand Collective’s apparel brands Superdry and Replay Jeans , Alastair Davies is responsible for driving brand awareness and growth for the international brands across the ANZ region. It’s been in the market since 2008, and is well established. I’ll start with Superdry. AD : Absolutely. AD: Absolutely.

Strategy 246
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How a modern store concept is helping Desigual reach new customers in Asia

Inside Retail

Spanish fashion retailer Desigual recently opened a new store in Singapore and unveiled an aspirational expansion strategy in Asia that will see it open 60 bricks-and-mortar stores in China and tap into key opinion leaders in the region to reach new customers. Balazs Krizsanyik, general manager of Desigual in Asia.

Concept 246
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Daikin appoints Hasan Onder as the president of Daikin Middle East, Türkiye, and Africa

Design Middleeast

He has served as the CEO of Daikin Türkiye since 2011 and in his expanded role, Hasan Onder will also assume the role of President of Daikin Middle East and Africa, covering a wide geographic scope as part of Daikin’s emerging markets expansion strategy.

Strategy 110
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EuroShop 2023 Preview

Retail Focus

EuroShop 2023 will also be focusing on key topics such as Connected Retail, Smart Store, Energy Management, Third Places, Customer Centricity, Experience and Lively City Centres. The focus will be on sustainable energy solutions and intelligent lighting management. 1966-1972 EuroShop held every two years.

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Retail appointments of the week

Inside Retail

Foot Locker hires first chief strategy and transformation officer. Specialty athletic retailer Foot Locker has named Neil Bansal as its first executive vice-president and chief strategy and transformation officer, effective 1 June. When I took this job in 2008, I hoped I would be in this role for five years.

Strategy 130