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“The best can always be better”: Ghd Australia’s MD on customer satisfaction

Inside Retail

In 2008, the British company brought its innovation team in-house to remain at the forefront of the highly competitive industry. Inside Retail: How does Ghd’s commitment to innovation and developing new technologies contribute to your overall business strategy? Ludovic Dellazzeri: It is both paramount and symbiotic.

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EuroShop 2023 Preview

Retail Focus

EuroShop 2023 will also be focusing on key topics such as Connected Retail, Smart Store, Energy Management, Third Places, Customer Centricity, Experience and Lively City Centres. The focus will be on sustainable energy solutions and intelligent lighting management. 1966-1972 EuroShop held every two years.

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“Different journeys”: An inside look at Replay Jeans and Superdry

Inside Retail

General Manager for Brand Collective’s apparel brands Superdry and Replay Jeans , Alastair Davies is responsible for driving brand awareness and growth for the international brands across the ANZ region. It’s been in the market since 2008, and is well established. I’ll start with Superdry. AD : Absolutely. AD: Absolutely.

Strategy 246
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How a modern store concept is helping Desigual reach new customers in Asia

Inside Retail

Spanish fashion retailer Desigual recently opened a new store in Singapore and unveiled an aspirational expansion strategy in Asia that will see it open 60 bricks-and-mortar stores in China and tap into key opinion leaders in the region to reach new customers. Balazs Krizsanyik, general manager of Desigual in Asia.

Concept 246
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Can Premier replicate Smiggle’s UK success with pyjama brand Peter Alexander?

Inside Retail

This will be the first time Peter Alexander ventures outside of Australia and New Zealand since its failed entry into the US market in 2008. The pyjama brand and its mascot Penny are set to touchdown in the United Kingdom with two bricks-and-mortar stores and a dedicated UK website just in time for the Christmas shopping period this year.

Expansion 243
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Starbucks Australia pursues plastic-free future with new cup and start-up

Inside Retail

After initially launching here in 2000, it withdrew from the market in 2008, before relaunching that same year under the ownership of the Withers Group. A greener way to do business better Despite its overseas success, Starbucks’ journey in the Australian market has been anything but smooth. In 2024 we will have more exciting news to share.”

Harmony 260
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“I learned that people had a lot of bag problems”: CEO on launching Dagne Dover

Inside Retail

Here, chief executive officer Mash revealed a few secrets about Dagne Dover’s origin story, the brand’s strategy for success and the importance of cultivating a tight and highly capable team. MM: At Coach, I had managed brick-and-mortar wholesale accounts and I was part of a three-person team that launched the wholesale e-commerce channel.

Strategy 130