Remove 2008 Remove Engagement Remove Space
article thumbnail

“The best can always be better”: Ghd Australia’s MD on customer satisfaction

Inside Retail

Since 2001, Ghd Australia has continuously innovated in the haircare space. In 2008, the British company brought its innovation team in-house to remain at the forefront of the highly competitive industry. IR : Can you share some insights into how Ghd engages with its customers to understand their needs and preferences?

article thumbnail

EuroShop 2023 Preview

Retail Focus

These topics will be explored on the 100,000 m² net exhibition space in 16 exhibition halls, giving retailers and industry professionals the opportunity to learn about the latest trends and future-oriented solutions. In each room, a sense is made tangible and experienced how they affect us in the sales space and in marketing.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Retail Renaissance – The Trends Transforming 2025

Retail Bound

AR allows customers to virtually try products before purchasing, enhancing customer engagement. DTC brands bypass intermediaries to engage directly with consumers, offering unique products and experiences. Proactive engagement with these trends will ensure your brand remains relevant and competitive in the years to come.

article thumbnail

“We’re on step one out of 10”: Kmart Group MD Ian Bailey on taking Anko global

Inside Retail

It’s a huge opportunity and a long time coming for Kmart Group managing director Ian Bailey, who was chief operating officer (COO) of Kmart during the turnaround in 2008 and took over from then-CEO Guy Russo in 2016. What we’re now trying to get better at is figuring out how we take that and amplify that message in that social space.

article thumbnail

Owndays’ Group CEO on the Japanese eyewear label’s rebrand after 16 years 

Inside Retail

The rebranding initiative, which was the first since 2008, includes a new logo and tagline, encouraging consumers to “Own ‘your’ Days”. The CEO said the logo conveys the notion that it is the individuals wearing Owndays’ eyewear that add colours to the space it has created. “We

Strategy 147
article thumbnail

The Future of Brick-and-Mortar Stores in 2025

Retail Bound

For major retailers, physical stores serve as hubs for customer engagement, offering services like in-store pickups and returns. However, these hurdles also present opportunities for manufacturers to collaborate with retailers to create more engaging and efficient shopping experiences. If so, our team at Retailbound can help.

article thumbnail

From Pop-Up Stores to Seamless Experiences

Retail Focus

From Pop-Up Stores to Seamless Experiences The economic recession of 2008 shifted attention towards alternative retailing formats like pop-up stores. The concept of the “experience economy” highlights how brands use their spaces, props, and goods to engage customers in memorable events. Ghalia BOUSTANI.