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“The best can always be better”: Ghd Australia’s MD on customer satisfaction

Inside Retail

In 2008, the British company brought its innovation team in-house to remain at the forefront of the highly competitive industry. To ensure full control from concept to the finished product, our own research and development laboratory in Cambridge, England, was established in 2008. Ludovic Dellazzeri: It is both paramount and symbiotic.

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EuroShop 2023 Preview

Retail Focus

EuroShop 2023 will also be focusing on key topics such as Connected Retail, Smart Store, Energy Management, Third Places, Customer Centricity, Experience and Lively City Centres. The focus will be on sustainable energy solutions and intelligent lighting management. 1966-1972 EuroShop held every two years.

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Aje sees the light: Why the Aussie brand is ramping up its global presence

Inside Retail

Those] pop-up boutiques were incredible opportunities to propel interest and engage with a wider community of international shoppers,” Norris said. “As The post Aje sees the light: Why the Aussie brand is ramping up its global presence appeared first on Inside Retail.

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Former Coles CEO Ian McLeod reflects on a transformative career in retail

Inside Retail

Scotsman Ian McLeod has built his retail career around managing transformation, having worked on every continent of the planet except Antarctica – “There are not many stores there,” he quipped. They quoted founder Sam Walton: ‘Ordinary people doing extraordinary things’. “We’ve

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From Pop-Up Stores to Seamless Experiences

Retail Focus

From Pop-Up Stores to Seamless Experiences The economic recession of 2008 shifted attention towards alternative retailing formats like pop-up stores. The concept of the “experience economy” highlights how brands use their spaces, props, and goods to engage customers in memorable events. Ghalia BOUSTANI.

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Fast fashion firms prepare for EU crackdown on waste mountain

Inside Retail

Also in Spain, rivals including H&M, Mango and Inditex have created a non-profit association to manage clothing waste, responding to an EU law requiring member states to separate textiles from other waste from January 2025. In France this system has already been in place since 2008 under an organisation called Refashion.

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Retail appointments for the week

Inside Retail

Williams names retail general manager. Williams has appointed Steven Woolley as its new general manager for retail. Daniel Grieder, the new CEO of Hugo Boss, is now officially on board and will be joining the brand’s managing board. Carousell appoints new managing director for Hong Kong. Clothing and footwear company R.M.