article thumbnail

“The best can always be better”: Ghd Australia’s MD on customer satisfaction

Inside Retail

In 2008, the British company brought its innovation team in-house to remain at the forefront of the highly competitive industry. To ensure full control from concept to the finished product, our own research and development laboratory in Cambridge, England, was established in 2008. Ludovic Dellazzeri: It is both paramount and symbiotic.

article thumbnail

Foodhub delivers +86% basket conversion uplift using MoEngage’s AI-powered customer engagement solution

Retail Times

Online food delivery and takeaway app, Foodhub, has improved conversions and reduced basket abandonment, partnering with MoEngage, the insights-led customer engagement platform. Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Opinion: Should youth rates be scrapped? Why we need to rethink what is fair

Inside Retail

Those who employ them may be contributing to their broader social and cultural engagement, something that could be considered part of a more inclusive training package. The authors did note, however, that New Zealand’s economic downturn post-2008 had a marked effect on the employment of young workers more generally. What’s fair?

article thumbnail

The Olympic opportunity: How brands can sustain their momentum beyond the Games

Inside Retail

During the Tokyo 2020 Olympics, which were delayed until 2021, more than 3 billion people tuned in globally, and digital engagement reached unprecedented levels. Emotional engagement The emotional rollercoaster of victories and defeats creates deep engagement with the event. This might be stating the obvious but it works.

Unity 260
article thumbnail

The working class: Why the casualisation of suiting is here to stay

Inside Retail

Investing in a wardrobe Due to the fashion industry’s significant contribution to the climate crisis, there has been pressure on brands and consumers alike to engage in more sustainable trends.

Fashion 240
article thumbnail

Katy Perry loses trademark fight with Australian fashion designer

Inside Retail

The tussle between the popstar and the Australian fashion designer over the homophonous name began in 2008 when Taylor registered the “Katie Perry” brand in Australia.

Fashion 130
article thumbnail

Why the founder of Culture Kings wants retailers to sell with emotion and magic

Inside Retail

Culture Kings is an Australian retail phenomenon, what started as a Carrara market stall in 2008 evolved into an international retailer being listed on the stock exchange with a $600 million valuation.