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Foodhub delivers +86% basket conversion uplift using MoEngage’s AI-powered customer engagement solution

Retail Times

Online food delivery and takeaway app, Foodhub, has improved conversions and reduced basket abandonment, partnering with MoEngage, the insights-led customer engagement platform. Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides!

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“The best can always be better”: Ghd Australia’s MD on customer satisfaction

Inside Retail

In 2008, the British company brought its innovation team in-house to remain at the forefront of the highly competitive industry. To ensure full control from concept to the finished product, our own research and development laboratory in Cambridge, England, was established in 2008. Ludovic Dellazzeri: It is both paramount and symbiotic.

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Retailers can’t afford to discount the customer experience this December

Inside Retail

Confirming the cost-of-living impact on retail spending attitudes this year, the latest Westpac Bank consumer confidence monitor shows Australians are as pessimistic currently as they were at the height of the Covid-19 pandemic and the global financial crisis of 2008. Short-term gain for long-term pain?

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How Viktoria & Woods proves quality never goes out of style

Inside Retail

In 2008, the brand debuted its first blazer and since then, its identity has become synonymous with soft suiting and “anything I felt was essential in a woman’s wardrobe. At the moment our focus is providing a seamless customer experience online and in-store,” Woods said. “We That’s kind of how it all began,” Woods explained. “Our

Boutique 263
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How Viktoria & Woods proves quality never goes out of style

Inside Retail

In 2008, the brand debuted its first blazer and since then, its identity has become synonymous with soft suiting and “anything I felt was essential in a woman’s wardrobe. At the moment our focus is providing a seamless customer experience online and in-store,” Woods said. “We That’s kind of how it all began,” Woods explained. “Our

Boutique 245
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Beyond Starbucks: Three specialty coffee retailers taking Australia by storm

Inside Retail

It does so by engaging with everyone who comes into its orbit: from the coffee growers and communities the brand works within producing countries, to its team members, customers and the planet. It does so through a variety of methods, including the use of its website, social media, product packaging and custom-made postcards.

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