2007, Customer Engagement and Promotion

Blackhawk Network shares 2025 gift card trends – and how retailers can benefit

Inside Retail

JANUARY 21, 2025

Moving towards digital wallets and micro-gifting Australia’s rapid shift towards a cashless society is evident, with cash accounting for only 13 per cent of all payments in 2022, down from 70 per cent in 2007. In its place, digital payments are rising, with digital wallet transactions totalling $126 billion in FY23.

Gifts

Gifts Social Media Consumer Customer Engagement

How Malaysian department store Pavilion is connecting with customers

Inside Retail

JUNE 30, 2021

From a big-picture view, previous trends have shown that in the aftermath of major crises like — the 1997 Asian financial crisis and the 2007 global financial crisis — the retail industry tends to rebound. Many tenants have realised the benefits of using multiple channels to reach out to their customers and offer an omni-channel experience.

Department Stores

Department Stores Shopping Layout Outdoor

Create Retail Today

Blackhawk Network shares 2025 gift card trends – and how retailers can benefit

How Malaysian department store Pavilion is connecting with customers

Webinars

Stay Connected