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“The best can always be better”: Ghd Australia’s MD on customer satisfaction

Inside Retail

Since 2001, Ghd Australia has continuously innovated in the haircare space. Here, Ludovic Dellazzeri, managing director of Ghd Australia , discusses the secret to customer satisfaction and whether or not the brand plans to establish a direct-to-consumer bricks-and-mortar offering in pursuit of delivering an impeccable customer journey.

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Meet the Aussie furniture brand that just opened a global flagship in NYC

Inside Retail

Nicholas officially started working for the family business in 2001, initially as the production manager before moving on to his role as design and development director in 2007. Harbour’s sales have grown 250 per cent since 2020, the brand stated, a pace the company plans to continue moving at through next year.

Outdoor 246
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How retailers can brace for the looming mandatory climate reporting

Inside Retail

The bill introduces amendments to the Corporations Act 2001, legislating mandatory climate-related financial reporting requirements. Engage representatives from key teams in your organisation Climate reporting requires data and input from multiple teams, including procurement, finance and management.

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How to ensure Black Friday doesn’t become the nightmare before Christmas

Inside Retail

Heading into November are we meant to be planning for Christmas, or making the most of these big sales events (we’ll use ‘BFCM’ as shorthand to refer to these sales but we mean all the sales happening around this time of year)? In 2001, sales in November accounted for 8.8% Christmas planning cycles. of the total for the year.

Consumer 246
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How Reebok’s head of marketing James Chan “confidently pushes the envelope”

Inside Retail

My journey with the brand started in late 2016, when I was the global social media manager for Reebok, managing the Reebok and then Reebokclassics social media accounts. IR: Can you discuss Reebok’s plans for growth in the Pacific region? IR: What are the brand’s plans for the future? The opportunities are endless.

Marketing 130
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Ksubi’s return to Australian shores with Bondi Beach House and what’s next

Inside Retail

It comes as the brand plans to open new stores in Sydney and Melbourne in early 2024. T cemented its reputation for rebellion at its Australian Fashion Week debut in 2001, where 200 rats were sent down the runway. Ksubi’s return to operating stand-alone stores in Australia has been a long time coming. It was originally called Tsubi.

Fashion 273
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L’Occitane welcomes new global CEO

Inside Retail

According to a statement from the group, “Under the new organisational structure, Hoffmann will drive the group’s strategic planning to leverage the strengths of its core business in order to scale innovations and create large-scale new businesses, while continuing to build each brand’s unique identity.”.

Fashion 130